Toolkit structure & content

Outlined below is an illustrative outline of a typical toolkit structure. The exact structure and content will vary with the underlying programme topic that delegates are being trained in.

    1. Using the Line Manager Toolkit

    1. Welcome

    2. Programme Framework Overview

    1. Introduction

    2. Concept #1 Overview Video

    3. Concept #2 Overview Video

    4. Application in your customer

    5. Coaching Guide

    6. Reference Library

    1. Introduction

    2. Concept #3 Overview Video

    3. Concept #4 Overview Video

    4. Application in your customer

    5. Coaching Guide

    6. Reference Library

    1. Introduction

    2. Concept #5 Overview Video

    3. Application in your customer

    4. Coaching Guide

    5. Reference Library

    1. Learner & Line Manager Follow-up

    2. Final Programme Assignment

    3. Final Assignment Coaching Tools

About this toolkit

  • Line Manager Solution
  • Key concepts & resources
  • Coaching guide / tools

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