The Customer Relationship.
Map and develop customer relationships at the appropriate level as the foundation for business development.
This Module explores some of the principles and building blocks that are fundamental to the development of advantaged customer relationships.
Introduction
Trusted Advisor concept introduction
Your Customer Relationship
Wiring concept introduction
Buyer Types - pre reading
Wiring Considerations - pre reading
Webinar - Customer Relationship
Check-in: Customer Relationships
Application in your customer
Links & Further Learning