Innovating Customer Ideas.
Leverage design thinking and ideation to explore insights and to define a new joint value idea and rationale.
In this Joint Value Creation (JVC) module you will familiarise with simple but powerful frameworks to ideate and innovate around customer discoveries and insights that you have already identified. You will be better able to generate early stage joint value ideas that can feed into your customer innvoation plans and processes.
Introduction
What is Design Thinking - pre reading
Webinar - Innovating Customer Ideas
Reference Library
Workbook & Application Assignment
Links & Further Learning