Customer Profile Toolkit Section Content

This Toolkit Section supports the assessment of Mix Performance which can act as a useful and added value section in Customer Profiles. It provides some simple frameworks, templates and tools to support the impact assessment of mix viewed from both internal company and external customer lenses. This section of the Customer Profile Toolkit can act as a factbase and foundation for input into more detailed revenue management and customer business planning activities.

    1. Introduction

    2. Tools & Templates

About this toolkit section

  • Single tab in Customer Profile
  • Also available alongside other Customer Profile tabs in Academy toolkit below:
  • Customer Profile