Customer Profile - Business Plan KPIs & Performance
Run a health check on your customer business plan KPIs to check for coverage, balance and diagnostic value.
Customer Profile Toolkit Section Content
This Toolkit Section supports the population of the Business Plan KPIs & Performance section of Customer Profiles. It provides suggested KPI types that may be helpful for consideration in the setting and governance of customer business plans. Templates include selected KPIs from our Financial Acumen and Revenue Management programmes as a reference point for you to validate or enhance the KPI tracking of your existing business plan in this section of the Customer Profile.
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Introduction
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Tools & Templates
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About this toolkit section
- Single tab in Customer Profile
- Also available alongside other Customer Profile tabs in Academy toolkit below:
- Customer Profile
